MailShield SEG
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Guides, references, and troubleshooting for MailShield Secure Email Gateway

Popular Articles

Understanding the MailShield dashboard overview

Getting Started

3 min read

How to point your MX records to MailShield SEG

Getting Started

5 min read

An overview of how quarantine works

Quarantine

4 min read

Understanding spam score thresholds

Spam Policies

5 min read

Configuring cPanel & Shared Hosting for MailShield

MX & DNS

10 min read

DNS Configuration: Routing Your Mail to MailShield

MX & DNS

7 min read

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Getting Started

5 articles

Understanding the MailShield dashboard overview

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Popular3 min

Inviting users to your organisation

2 min

Setting your spam policy for the first time

4 min

Activating your domain's inbound protection

3 min

How to point your MX records to MailShield SEG

Popular5 min

Quarantine

4 articles

Allowlisting a sender to prevent future quarantine

2 min

Bulk releasing and deleting quarantined messages

3 min

Releasing an email from quarantine

2 min

An overview of how quarantine works

Popular4 min

Spam Policies

1 article

Understanding spam score thresholds

Popular5 min

MX & DNS

8 articles

Configuring Cloudflare DNS for MailShield

7 min

Configuring Zoho Mail for MailShield

8 min

Configuring Google Workspace for MailShield

10 min

Configuring Microsoft 365 & On-Premises Exchange for MailShield

8 min

Configuring cPanel & Shared Hosting for MailShield

Popular10 min
View all 8 articles

Security & MFA

1 article

Password and credential best practices

4 min

Billing & Plans

4 articles

Understanding your free trial and service expiration

3 min

Downloading and understanding invoices

2 min

How to upgrade or downgrade your plan

3 min

Understanding per-domain pricing

3 min