1. INTRODUCTION
This Cookie Policy explains how CADMUS Cyber Solutions Limited ("CADMUS", "we", "us", or "our") uses cookies and similar tracking technologies when you access the MailShield Secure Email Gateway portal (the "Portal"). By using the Portal, you consent to the use of cookies as described in this policy and within our integrated Consent Manager.
2. WHAT ARE COOKIES?
Cookies are small text files stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a secure login experience, and provide reporting information.
3. CATEGORIES OF COOKIES WE USE
CADMUS classifies cookies into the following categories, which are reflected in our Portal’s Consent Management Platform:
3.1 Strictly Necessary Cookies (Always Active)
These cookies are essential for the technical operation of the MailShield platform and cannot be disabled in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as:
- Authentication & Identity: Utilizing Auth0 to maintain secure session states and verify user identity across the dashboard.
- Security & Integrity: Managing Cross-Site Request Forgery (CSRF) protection tokens to prevent unauthorized command execution.
- Load Balancing: Distributing traffic across our Azure-hosted infrastructure to ensure platform stability and performance.
3.2 Functionality Cookies
These cookies enable the Portal to provide enhanced functionality and personalization. If you do not allow these cookies, some or all of these services may not function properly. They include:
- User Preferences: Remembering your UI theme (Light/Dark mode), preferred language, and date/time formatting.
- Regional Settings: Storing your currency selection (KES/USD) and timezone preferences for reporting accuracy.
3.3 Measurement and Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our platform. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
3.4 Marketing and Referral Cookies
Used primarily on our public-facing landing pages and occasionally within the dashboard to track the efficacy of our Referral Program. These cookies:
- Referral Attribution: Identify unique referral codes to ensure the correct CADMUS client receives service credits or commission for a successful signup.
- Conversion Tracking: Help us understand the journey from account registration to plan upgrade.
4. CONSENT AND CONTROL
You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie preferences through our Consent Manager, accessible via the "Cookie Preferences" link at the bottom of the Portal.
- Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject strictly necessary cookies, you will be unable to access the authenticated portions of the MailShield Service.
- Preference Syncing: Your choices are stored as a persistent record in our system to ensure compliance with the Kenya Data Protection Act.
5. RETENTION
The lifespan of our cookies varies from "session" cookies (which expire when you close your browser) to "persistent" cookies (which remain for up to 12 months unless manually cleared).
6. AMENDMENTS
CADMUS may update this Cookie Policy from time to time to reflect changes in the technologies we use or for legal and regulatory reasons.